Atlanta Watershed Extends Amnesty Program For Overdue Bills

ATLANTA, GA -- Due to high demand, the Atlanta Department of Watershed has extended its amnesty program for overdue water and sewer bills.

Customers have two additional days to meet with DWM representatives and establish payment plans. The amnesty program allows both commercial and residential customers the opportunity to enter into payment plans to help settle their accounts without facing penalties.

From 9:30 a.m. to 3:30 p.m. on Monday, April 3 and Tuesday, April 4, representatives will be available to assist customers with payment plans.

“The response to our amnesty program last month was overwhelming, and we realize that many of our customers are in need,” said Atlanta Watershed Deputy Commissioner Mohamed Balla. “We truly do not want to disrupt water service to anyone who is facing financial hardship so we decided to extend the amnesty period for two more days to allow those customers the opportunity to enter into reasonable payment arrangements.”

Customers with balances exceeding $500 must pay 20 percent of their balance prior to entering into a flexible payment agreement. Late fees and assessments will be waived as part of the program.

Eligible customers may call ATL 311 (404-546-0311) to establish a payment plan. Walk-in customers also may visit 2 City Plaza at 72 Marietta Street, which is located near the Five Points MARTA Station.

Once at the station, exit the Five Points Station onto Forsyth Street and turn right. Walk northeast on Forsyth Street and turn left onto Marietta Street. Walk one block to Fairlie Street and after crossing Fairlie Street, 2 City Plaza is on the left.

Please note there is no public parking at this location; however metered parking is available in the immediate vicinity.

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