Business & Tech

Cello Forces Musician Off Chicago-Bound Flight, But Airline Changes Its Tune

The cellist was told his instrument was a flight risk. But after a Facebook video, the airline booked him and the cello on the next flight.

WASHINGTON, D.C. — In the same week a Chicago-bound ariline passenger was arrested in Canada for carrying a mock explosive device in his luggage, another traveler headed to the city suffered baggage drama. A musician who bought an extra seat for the cello he was flying with was kicked off his flight when airline officials deemed the instrument a flight risk. But unlike the flyer and the fake bomb, this airline incident had a happier ending.

Cellist John Kaboff, founder of the Kaboff Cello School in Vienna, Virginia, was taking an American Airlines flight Tuesday from Washington, D.C., to Chicago, where he needed to go to get his instrument repaired, ABC News reports. As he's done in the past, Kaboff purchased a seat for his cello, and he planned to use a seat belt extender to secure it, something else he had done on previous flights with the airline, the report stated. But this time, he was denied an extender by the crew and told he couldn't fly because his cello was a flight risk, the report added.

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"I've flown American Airlines twice this month already, and I [didn't] have a problem," Kaboff told ABC News.

After failing in his attempts to convince flight attendants and the crew captain to change their minds, Kaboff disembarked. He then did what most people in the 21st century do when they've been frustrated by a consumer experience: He vented on social media.

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RELATED: Mock Explosive Device Found On Chicago-Bound Flight From Toronto

"I need to go to Chicago today for work. Unfortunately a flight attendant who makes the decision for the safety of an entire airplane has decided that the Cello touching the floor in the bulkhead is [not] safe," he wrote in the Facebook update that accompanied of his streaming video. "This is where the Cello is supposed to sit."

Kaboff's Facebook video not only received more than 5,000 views, it also received a swift response from the airline.

At the gate, American Airlines recognized the error, apologized to Kaboff and booked him on the next flight to Chicago, according to ABC News. The airline also said in a statement the following day that it would refund Kaboff $150 for the cost of his cello's seat, although he had yet to receive the money as of Thursday morning, the repot added.

Since the incident, Kaboff — who says he has been flying with a cello for 30 years an average of six to eight times a year — is asking for other musicians to send him their anecdotes of troubles flying with a cello. He said he's compiling the stories for a New York City TV station, according to his Facebook post.

More via ABC News


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