Comcast to Open XFINITY Store in Joliet Later this Year

Comcast announced that it plans to open an XFINITY Store in Joliet later this year. To be located at 2802 Plainfield Rd. in the Louis Joliet Pointe Shopping Center, the new 4,800-square-foot space will be designed to give visitors real life, hands-on demonstrations of XFINITY’s range of products and services, from cable TV, high-speed Internet and home phone services, to the company’s home security and home automation platform, XFINITY Home. The store also will feature iPads and other mobile devices visitors can use to explore XFINITY’s Android and iOS apps. Apps range from XFINITY TV, which allows customers to watch live TV anywhere at home over WiFi, stream On Demand content and download movies and TV shows, to XFINITY WiFi, which allows customers to search for locations of the network’s 14 million hot spots across the country (and nearly 1 million in the Chicago region).

“The new store will give our employees the ability to demonstrate our latest products and services and educate visitors about how to use all of their great new features,” said John Crowley, Comcast’s Greater Chicago Region senior vice president. “In addition, the store will have comfortable seating areas that will allow visitors to settle in and experience XFINITY products and services as though they’re in their own homes.”

Along with product and service demos, customers will be able to pay bills, pick up and return equipment and get assistance from trained, knowledgeable sales and service consultants, just as they have been able to do at the Joliet service center at 3033 Theodore St. The Theodore St. facility will close when the XFINITY Store opens.

"Joliet is a burgeoning community, and the XFINITY Store will be a great addition to our community and to our local retail mix," said Joliet Mayor Bob O’Dekirk.

The XFINITY Store will have around 15 full- and part-time employees. Store hours will be Mondays through Saturdays from 10 a.m. to 7 p.m. and Sundays from 12 to 5 p.m.

For more information about XFINITY products, services and retail stores, call 1-(800)-XFINITY or visit www.xfinity.com.