Knauz Hyundai Wins Inaugural DealerRater Consumer Satisfaction Award

FOR IMMEDIATE RELEASE
Lake Bluff, Illinois (February 23, 2015) – Knauz Hyundai has been awarded a 2015 DealerRater Consumer Satisfaction Award, a recognition auto dealerships can earn by delivering outstanding customer service as rated by online consumer reviews. DealerRater, the car dealer review site for consumers, created the Consumer Satisfaction Awards to enable online car shoppers to instantly spot car dealerships that provide high-quality customer service.
Consumer Satisfaction Awards will be given annually to the top 10 percent of U.S. new-car dealers based on their PowerScore, as well as all U.S. used-car and Canadian (new and used) car dealerships that meet DealerRater’s Dealer of the Year criteria—receiving at least 25 annual reviews and maintaining an average PowerScore rating of 4.0 out of 5.0.

Dealers can increase their PowerScore ratings by getting more reviews, and improving consumer feedback on the dealership’s customer service, quality of work, friendliness, pricing and overall experience.

“We’d like to congratulate Knauz Hyundai and all of our Consumer Satisfaction Award winners,” said DealerRater CEO Gary Tucker. “DealerRater is where car shoppers learn from their peers regarding which dealers offer top-notch customer service, and now they can quickly identify that Knauz Hyundai as one of the best in Illinois.”

Knauz Hyundai has achieved consistently high marks on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Knauz Hyundai’s dealer review page on DealerRater.com will find a “2015 Consumer Satisfaction Award winner” designation.

We are honored to receive this award. Customer satisfaction is so important to us. Knauz has been a part of the North Shore community for over 80 years, and we appreciate each of our wonderful customers. We would not be where we are today without you.

About DealerRater
DealerRater was founded in 2002 as the first car dealer review website worldwide. DealerRater is the world’s No. 1 online resource for anyone seeking trusted, third-party information on automobile dealerships. DealerRater features nearly 41,000 U.S. and Canadian car dealers, more than 1.7 million consumer reviews and a million-plus cars listed for sale. DealerRater attracts more than 12 million consumers every year to the site to search for car dealerships, read reviews, write their own descriptive reviews and find car deals – all for free.

DealerRater offers qualified car dealers a Certified Dealer Program as a reputation-building management tool to help them grow their online presence and achieve higher SEO rankings across the Web. Its national network of more than 5,400 dealers are members of the award-winning DealerRater Certified Dealer Program. DealerRater is proud to have earned the No. 137 position on the 2012 Inc. 500 list, an exclusive ranking of the fastest-growing private companies in the United States. DealerRater is well poised to continue its global expansion, accelerate product innovation and evaluate strategic acquisition opportunities with a recent equity investment from Great Hill Partners, a Boston-based private equity firm focused on growth companies. DealerRater was also recently awarded a Technology Leadership Award from Dealer Marketing Magazine and another “Top Rated” Reputation Management award in the sixth annual DrivingSales Dealer Satisfaction Awards. For more information, visit www.DealerRater.com or call 800-266-9455.

Knauz Hyundai is located in the 30+ acre Knauz Autopark situated at Routes 41 & 176 in Lake Bluff, Illinois. Our team of Certified Service, Parts, Collision Center Technicians, and Sales and Finance experts, are extensively trained to assist you with your service, purchase, or lease of a new or pre-owned Hyundai.

It was over 80 years ago when, Karl Knauz, the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz, after years of being a chauffeur, opened a gas station in Lake Forest. This modest beginning would turn into one of the most recognized dealerships in the country. The current franchises, Mercedes-Benz, Sprinter, BMW, MINI, Land Rover, and Hyundai have put their trust in the Knauz family. While Bill Knauz has turned over the running of the company to his son-in-law William Madden, most days he’ll still stop by the office, unless the weather is conducive for his second passion in life... flying.

Throughout the years, the Knauz family has established itself as a leader in the automobile industry. Our employees pride themselves on outstanding service and quality sales. Our customer satisfaction is always among the top ranked nationwide, receiving numerous awards. In the earlier days, Bill Knauz remembers getting to know all of the customers by name. That’s a little harder to do today, he said, but they do see a lot of repeat business including some of the grandchildren of past customers. We are humbled by our history, and eternally grateful for all the thousands of customers that have allowed us to earn their business.

Press Contact:
Ray Reilly
Knauz Hyundai
marketing@knauz.com
847-234-2800