Silver Cross Hospital Partners with Teladoc for 24/7 Care

Silver Cross Hospital has partnered with Teladoc, the nation’s leading provider of telehealth services, to extend physician access to patients 24 hours, 7 days a week through the convenience of phone and video consults. Beginning Jan. 1, 2017, Silver Cross patients and consumers in the community will be able to connect with a doctor at silvercross.org/teladoc for just $49 per visit.

“Teladoc is an affordable option for quality medical care,” said Ruth Colby, Senior Vice President of Business Development/CSO at Silver Cross Hospital. “It’s an easy alternative to going to the ER or Urgent Care for non-emergency issues; when your doctor is unavailable or you don’t have a regular physician; you are on vacation, a business trip or away from home; or just need a short-term prescription refill.”

Teladoc’s network of board certified physicians, including primary care physicians, family medicine physicians and pediatricians, can treat many common medical conditions such as cold and flu symptoms, allergies, acute sinusitis, bronchitis, urinary tract infections, skin problems, and more.

“There is no limit on the length of the consult or the number of times the service can be used, so patients can take the time they need to get the care they need,” adds Colby. “They can even share the information from your consult with your primary care physician via secure electronic health record with your permission.”

To get started, visit silvercross.org/Teladoc or call 1-800-Teladoc (835-2362). Once your account is set up, simply request a consult anytime, anywhere and a Teladoc physician will contact you within minutes. The cost per visit is a flat fee of $49. Payment can be made with a credit or debit card; insurance will not be billed.

“Our goal at Silver Cross is to make it easy for patients to get quality medical care anytime from anywhere,” says Colby.

In 2015, Silver Cross was the first hospital in Illinois to offer online appointment scheduling through SCHedule Now for many outpatient services such as mammograms, MRI, CT, lab draws and X-rays. Patients even receive appointment reminders via text and email. Patients can also pay their bill, find a physician, and register for a wellness class, support group or health screening at www.silvercross.org.

About Silver Cross Hospital

Silver Cross Hospital is a not-for-profit health care provider serving Will County and southwest suburban communities since 1895. Silver Cross has been recognized as a Truven Health Analytics 100 Top Hospitals National Award winner for seven consecutive years, a Hospital of Choice by the American Alliance of Healthcare Providers and was honored with an “A” Hospital Safety ScoreSM by The Leapfrog Group. With nearly 4,000 employees, physicians and volunteers, Silver Cross operates a 296-bed acute care hospital and 5 satellite facilities providing outpatient services and physician offices. Silver Cross opened a state-of-the-art replacement hospital in 2012 at I-355 and Route 6 in New Lenox. In 2015, Silver Cross provided over $40 million in charity care and other community benefits. To learn more about Silver Cross Hospital or a referral to a physician on staff, visit www.silvercross.org. Physicians on Silver Cross Hospital’s Medical Staff have expertise in their areas of practice to meet the needs of patients seeking their care. These physicians are independent practitioners on the Medical Staff and are not the agents or employees of Silver Cross Hospital. They treat patients based upon their independent medical judgment and they bill patients separately for their services.

About Teladoc

Teladoc, Inc. (NYSE:TDOC) is the nation’s leading provider of telehealth services and a pioneering force in bringing the virtual care visit into the mainstream of today’s health care ecosystem. Serving some 7,000 clients — including health plans, health systems, employers and other organizations — more than 17 million members can use phone, mobile devices and secure online video to connect within minutes to Teladoc’s network of more than 3,100 board-certified, state-licensed physicians and behavioral health specialists, 24/7. With national coverage, a robust, scalable platform and a Lewisville, TX-based member services center staffed by 400 employees, Teladoc offers the industry’s most comprehensive and complete telehealth solution including primary care, behavioral health care, dermatology, tobacco cessation and more. For additional information, please visit www.teladoc.com.