Sedgebrook’s Management Company Ranked #1 In J.D. Power Study

Sedgebrook senior living community, managed by Life Care Services®, An LCS® Company, announced that its management company ranked highest in customer satisfaction in the J.D. Power 2019 U.S. Senior Living Study.

Sedgebrook is proud to be a part of Life Care Services, which achieved the highest score in all seven study factors: resident services and activities; community staff; food and beverage; new resident orientation; resident cost; community and grounds; and resident apartment unit. Life Care Services, the nation’s second-largest senior living operator, scored 843 on a 1,000-point scale, a full 49 index points above the second-highest performing senior living organization.

The J.D. Power 2019 U.S. Senior Living Study examines industry-level performance metrics of senior living providers, and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty. The study’s comprehensive view of the senior living resident experience provides an independent and objective measure of the overall satisfaction levels among U.S. customers. Sedgebrook serves almost 500 residents and more than 400 team members.

“Our company is committed to providing the resources for communities to deliver an exceptional resident experience driven by innovation, signature programs and quality services. The J.D. Power award represents the voice of the senior living customer, and I can’t think of a more important voice than that of the residents we serve,” says Joel Nelson, president and CEO of LCS, the parent company for Life Care Services. “Sedgebrook employees have a passion for serving seniors, and their dedication to its residents continually inspires me.”

J.D. Power surveyed 3,021 residents, family members, and friends of residents living in independent living, assisted living, or memory care communities across the United States.

For more information about Sedgebrook visit www.WelcomeToSedgebrook.com or call 847-865-8811.

About Life Care Services®

Life Care Services, An LCS Company, is the second-largest operator of senior living communities in the nation and has expertise in the management of both Life Plan Communities and rental communities. From independent living to assisted living, skilled nursing to memory care, Life Care Services has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. For more information, visit lifecareservices-seniorliving.com.

Sedgebrook

Sedgebrook is a Life Plan Community offering a diverse lifestyle, maintenance-free living, and outstanding amenities. Five-star rated Radford Green Health Care and Rehabilitation is located on the 72-acre Sedgebrook campus in Lincolnshire, Illinois. Sedgebrook is a Senior Care Development, LLC affiliated community and managed by Life Care Services LLC®. For additional information visit www.WelcomeToSedgebrook.com or call 847-901-3319.