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Local Voices

Avoid TMobile on 52nd and 95th Street

Saying that this place had terrible customer service is being kind. I had an issue with my phone that I had gotten from this store 8 months ago.  The sales staff is different and the experience was poor.  I walked in with a problem and walked out with two! I called customer service this morning and, thankfully they were able to test my phone over the phone and have sent a replacement out to me.  The sales person I dealt with had no idea what he was talking about and should go through training.  I now know why people in line were waiting for the one salesman in particular.  Take your business to another TMobile store for help.

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