Office Pride of Springfield Earns National Franchising Honor

Chelana and Doug Snell co-owners of Office Pride of Springfield won the coveted “Customer Service” and “Standards of Excellence” awards at the company’s recent annual retreat and awards ceremony in Clearwater, Fl. Office Pride, a national franchise, is recognized as one of the most trusted full-service commercial cleaning and total floor care companies in the industry.

“On behalf of the entire company, I would like to congratulate Chelana and Doug on winning our highly esteemed ‘Customer Service’ and ‘Standards of Excellence’ awards, in addition to the overall astonishing sales results they have achieved this past year,” said Todd Hopkins, founder and CEO of Office Pride Commercial Cleaning Services. “Their business is a strong example of an outstanding Office Pride franchise and we hope their recognized achievements will serve as an inspiration for our entire franchise network. I want to thank Chelana and Doug for upholding the Office Pride values and the highest level of client service this year.”

The “Customer Service” award is given annually to the Office Pride franchisee who receives the highest satisfaction ratings from their customers with a minimum response rate of 30 percent and a minimum of 25 customer responses.

The “Standards of Excellence” award is presented to the top 10 percent of franchisees system-wide and is based on sales growth, customer retention, positive customer feedback, corporate compliance and continuing education.

“It’s always an honor to be recognized by the Office Pride corporate team, fellow franchisees and especially Todd for such prestigious awards,” said Chelana. “It is truly inspiring to be surrounded by such successful and faith-driven individuals, with similar goals, drive and passion to make the business the best it can possibly be. We are grateful to our family for their support and to our team for their relentless pursuit of perfection.”

This year’s retreat celebrated the 25th Anniversary of Office Pride by looking back on this year’s company-wide accomplishments and challenging all attendees – franchise partners, local market team members and corporate leadership alike – to continue to exceed expectations, serve with care and operate with pride day-in and day-out. The three-day conference included extensive training; educational seminars led by leading franchisees and members of the corporate team; and opportunities to collaborate and share best practices across the franchise system.

Underscoring Office Pride’s annual retreat is the high quality cleaning services that the company offers to its clientele. Focusing on routine janitorial work, which includes carpet and hard floor care, restroom sanitization and more, these services are conducted in commercial and community spaces ranging from corporate offices to professional medical offices and clinics to schools to churches and manufacturing. Office Pride also proudly upholds its commitment to reducing its ecological footprint by using Green Seal™ certified commercial cleaning products at no extra cost to its customers.

For more information on Office Pride of Springfield and a list of services, visit http://officepride.com/Springfield-0245/ or call (217) 931-2933.

About Office Pride

Office Pride is a faith based company and is one of the nation’s most admired full-service commercial cleaning companies that places its franchisees’ quality of life as its top priority in order to achieve companywide success. Office Pride provides top quality janitorial services and total floor care for commercial and community areas.