City Of St. Charles Buildings Reopen, In-Person Public Meetings Resume

Press release from the City of St. Charles:

The City of St. Charles is reopening City buildings and resuming in-person public meetings following Governor J.B. Pritzker’s announcement that our area has moved into Phase 4 of the Restore Illinois plan.

In-Person Public Meetings Resume

In-person public meetings will resume at the Municipal Building, 2 E. Main St. Visitors must wear a mask and maintain 6-ft. distancing.

The City will continue to make video teleconferencing an option, making it easier for the public to participate. For more information, visit www.stcharlesil.gov/meetings and click on the meeting you are interested in attending.

City Buildings Reopen to the Public with Health and Safety Requirements

City buildings are open to serve residents Monday - Friday, from 8 a.m. to 4:30 p.m. When at a City building, visitors must follow these health and safety requirements:

• Wear a mask before entering a building
• Use hand sanitizer provided upon entrance
• Maintain a 6 ft. distance from others

Conducting Business at the City

In-person transactions resume Monday - Friday, from 8 a.m. to 4:30 p.m. for these City services:

• Pay a utility bill
  • In-person payment at the Utility Billing office in the Municipal Building, 2 E. Main St.
  • Convenient contactless methods to pay your utility bill will still be available:
    • Online at www.stcharlesil.gov/utility-billing
    • By phone, Toll-free, 24/7 at (844) 443-9794
    • By mail
    • Use one of four convenient drop boxes located throughout town.
• Building permits and applications
  • In-person meetings are by appointment only at the Municipal Building.
  • Plans and application drop off:
    • In the Municipal Building lobby during normal office hours.
    • 24/7 in the drop box at the South Entrance of the Municipal Building
• Public Works service counter at the Public Works facility, 1405 S. 7th Ave.
• Meetings with City staff are encouraged to be conducted remotely by phone or video conference when possible. In-person meetings are by appointment only and masks are required.

Some Non-Essential Police Services Resume with Restrictions

• Fingerprinting services for licensing and city-related requirements only.
• Prescription drug disposal.
• Issuing solicitor permits with safety plans submitted by the applicants.

Non-Essential Services that Remain Suspended

• Municipal Building meeting room reservations
• Municipal Building display window reservations
• Police Station meeting room reservations
• Police Station tours
• Child safety seat checks
• Police Ride-Along Program
• Citizen’s Police Academy

This press release was produced by the City of St. Charles. The views expressed here are the author’s own.