Scammers Posing as City Employees Target St. Charles Businesses

The City’s Utility Billing Division has been alerted to a possible scam involving individuals posing as City Employees and requesting payment in exchange for services, then offering a reimbursement plan.

A local business owner was recently approached at his business by an individual claiming to be a representative of the City. The individual offered to replace all lights in the building with LEDs for $25,000 up front. The individual then claimed that the City would reimburse the business for the cost through a payment plan, and that the business could save money on their utility bills by taking this offer.

Please be aware that this is a scam, as the City does not have any type of reimbursement plans for businesses that switch over to LEDs, and City employees would not demand payment up front for any service.

Additionally, City employees are required to wear City-branded uniforms and carry employee identification badges. If you have any doubts about an individual claiming to be a representative of the City, please ask to see their identification.

Please contact the City’s Utility Billing Division at 630.377.4426 or utilitybilling@stcharlesil.gov with any questions.