DuPage County To Call Coronavirus Patients For Contact Tracing

DUPAGE COUNTY, IL — The DuPage County Health Department has started a contact tracing program to monitor the spread of coronavirus. As part of the program, the health department will call people who tested positive for coronavirus to trace close their contacts.

If a resident has tested positive for coronavirus, DuPage County health staff may call them from 312-777-1999 with the caller ID as COVID CONTACT. If the resident misses the call, they can call the number back to speak with a contact tracing specialist.

Contact tracing specialists will ask the resident about those with whom they may have had close contact while ill. Residents will be informed about self-isolation and encouraged to notify family members and other people with whom they may have had close contact.

A close contact is identified as the following individuals:

• Someone who has been within 6 feet of the resident for 15 minutes or more
• Someone who has had direct contact with fluids from the resident, such as eating, drinking or sharing utensils
• Someone who has had direct contact with the resident, such as hugging or kissing the resident
• Someone who has cared for the resident while they were ill with coronavirus

Close contacts are advised to monitor their symptoms twice a day and contact their doctor if they experience coronavirus symptoms within 14 days of the last contact.

DuPage County Health officials caution that scammers have been attempting to make similar phone calls. When the DuPage County Health Department calls, it will not ask for:

• Money
• Credit, debit or bank account information
• Social security numbers
• Immigration status

Click the link to find out more information about DuPage County's contact tracing program.