Updated: Power Restored To Most Waukee Residents

Press release from the City of Waukee:

August 10, 2020

(Aug. 12 at 2 p.m.) POWER UPDATE: According to MidAmerican Energy Company’s website, power has now been restored to all but 29 Waukee customers. While crews work around the clock to fix the final Waukee issues, the City would like to thank all of the utility workers for devoting themselves to keeping community members safe and for restoring this vital service. Thanks also to Waukee residents for their patience as we all work together to recover from this unprecedented storm.

(Aug. 11 at 8:30 a.m.) At its peak, MidAmerican Energy Company estimates that 260,000 of their customers were without power due to yesterday’s storm, including 6,000+ in Waukee. More than 4,000 of those Waukee customers have had their power restored. However, as of 8/11 at 8:30 a.m., 1,924 Waukee customers are still without power.

A message from MidAmerican Energy:

"All of our crews are on the job and working to restore service as quickly and safely as possible. Additional crews from neighboring utilities have been called in and while we can’t provide an accurate time for restoration right now, we can assure you that we are doing everything we can to repair the system. However, because of the types and amount of damage, from the western to eastern border of our service area, restoration will be a multi-day process.

Please call into our call center using the 1-888-427-5632, option 2 to report outages. You can also visit our website to track outages through the outage map and report them online. Additionally, text alerts are available if people have signed up for them through My Account… and can do so online through our website at this link or go online."

Please know that we will work around the clock until all customers are restored… and we appreciate your patience and understanding.”

(Aug. 10 at 12:30 p.m.) Northview Drive between 1st and 2nd Streets is closed as crews respond to a downed tree and power lines. Please avoid the area if possible.

Due to scattered power outages, several traffic signals in Waukee are out. These include Dartmoor and Hickman Road as well as intersections on University Avenue east of Alice’s Road. Until power/battery can be restored, use these intersections as four-way stops.

MidAmerican Energy Company runs power for the Waukee community. If you notice a downed power line caused by today’s storm, please avoid it and report the location to MidAmerican Energy. Downed lines as well as power outages can be reported by calling 1-888-427-5632 or online. MidAmerican crews are working around the clock to help restore power to 6,000+ households/businesses in Waukee and thousands in other parts of the metro area. Here is a webpage that tracks that. Unfortunately, the City does not know a timing for each outage area’s restoration.

Downed trees blocking streets can be reported via the City’s Report a Concern module.

To subscribe to City alerts which include weather notices and street closures, please text ’50263’ to 888-777 or visit Nixle.com.

This press release was produced by the City of Waukee. The views expressed here are the author’s own.