Hello Gravel Reviews 2026: Is Hello Gravel Legit?

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Yes, Hello Gravel is a real New Orleans company. Hello Gravel Inc is a registered business founded in March 2023, accredited by the Better Business Bureau since June 2026, and rated 4.9 stars on its own reviews page.

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Buyers mostly praise the easy ordering and careful drivers. A few complaints come up repeatedly, though, and they're worth knowing before you order.

Who Is Hello Gravel?

Hello Gravel (hellogravel.com) is an online store for bulk gravel, crushed stone, sand, soil and mulch delivery. It was founded in 2023 by Alan Kofman and Daniel Crowley. The company operates as a digital middleman: you order and pay through Hello Gravel, it books a local quarry and dump truck on your behalf, and the driver drops the load exactly where you mark it on your property. The company says it has served more than 10,000 customers since launching.

For Greater New Orleans customers, Hello Gravel operates a local line at (504) 323-7668, with dispatch running Monday through Friday, 7 a.m. to 5 p.m. CT. The main national line is 855-241-8884. Same-day delivery is available across Greater New Orleans if you order by noon. The service area covers New Orleans, Metairie, Kenner, Gretna, Harvey, Marrero, Chalmette, Belle Chasse, Destrehan, and surrounding communities.

Hello Gravel Ratings Across Review Platforms

Ratings vary by platform, and review counts change often, so check each source before you decide.

Hello Gravel collects buyer feedback on itsHello Gravel reviews page, though those reviews are curated by the company.

The BBB profile is the most useful trust signal here. An A rating with only three complaints closed over three years, for a company that claims 10,000-plus orders, is a reasonable track record.

What Reviewers Praise

Across Google and Hello Gravel's reviews page, a few themes come up repeatedly. Driver precision gets mentioned often. Multiple reviewers noted that the driver placed the load exactly where they asked, even in tight driveways or awkward yard access situations. "He was able to back into our steep driveway with great skill," wrote Charlotte T. on Google. For a New Orleans property with a narrow side gate or a Metairie driveway shared with a neighbor, that matters.

Customers consistently highlight how easy the ordering process is, including the option to order by text rather than navigating a full website. For homeowners who've never bought bulk materials and dreaded calling unfamiliar suppliers, that is useful.

Delivery speed and communication also draw consistent praise. Same-day delivery when ordered before noon, with text updates before and after arrival, addresses the most common frustration in bulk material ordering: not knowing when the truck is coming. "Easy communication, fast delivery," wrote Calvin W. on Google.

What Reviewers Complain About

The text-heavy ordering process works well for simple orders, but at least one Google reviewer noted they couldn't reach a live person to get answers to specific material questions. If you need to ask which material suits a drainage fix in Chalmette versus a decorative path in Old Metairie, that gap is a real obstacle. Another buyer, Daniel H., wrote on BBB that the service was good but "communication a little spotty."

Several reviews mention delivery accuracy issues: loads arriving on the wrong truck size, quantities coming up short, or occasionally the wrong material being dropped. "When the first load showed up it wasn't top soil like I had ordered," wrote John B. on BBB, adding that the company sent a replacement load.

Pricing transparency is another sticking point. In a one-star BBB review from July 2026, Bryce J. said Hello Gravel acts as a broker for a local supplier and would not give him an invoice showing how much material was ordered versus delivered, and he believes his load came up short.

How Ordering Works for New Orleans Customers

You order and pay Hello Gravel online or by text. It then books a local quarry and dump truck, and the driver drops the load where you've marked it.

For Greater New Orleans, same-day delivery is available on orders placed before noon. If your plans change, free cancellation is available up to 24 hours before your scheduled delivery.

The local dispatch line, (504) 323-7668, is the right number to call if you have a specific question about your order or need to coordinate access for a tricky delivery location. Dispatch runs weekdays from 7 a.m. to 5 p.m. CT.

Is Hello Gravel Legit? How to Check for Yourself

Hello Gravel Inc is a registered New Orleans business, founded in March 2023, with BBB accreditation and an A rating. To confirm it yourself before ordering:

• Louisiana business records: Search "Hello Gravel Inc" on the Secretary of State's portal (sos.la.gov) to see if the entity is active.
• BBB: Open the profile at bbb.org and read the complaint details, not just the letter grade.
• Google: Find the New Orleans profile on Google Maps and sort reviews by most recent.
• Yelp: Look for local reviews that don't appear elsewhere.

Automated trust-score tools like Gridinsoft (79/100) and Scam Detector (55.3/100) score on domain age and technical signals, not customer experience. They are not a reliable way to judge a service business.

Frequently Asked Questions

Is Hello Gravel a real company?

Yes. Hello Gravel Inc is a registered business founded in March 2023 by Alan Kofman and Daniel Crowley. It has been accredited by the Better Business Bureau since June 2026 and holds an A rating there, with 41 customer reviews and three complaints closed in the last three years. The company says it has served more than 10,000 customers.

Where is Hello Gravel based?

Hello Gravel is a registered New Orleans business. It has a local line, (504) 323-7668, with dispatch open Monday through Friday from 7 a.m. to 5 p.m. CT. Its main line is 855-241-8884. It delivers across Greater New Orleans, including Metairie, Kenner, Gretna, Harvey, Marrero, Chalmette, Belle Chasse and Destrehan.

Does Hello Gravel deliver same-day in New Orleans?

Yes, if you order by noon. Same-day delivery is offered across Greater New Orleans. Hello Gravel books a local quarry and dump truck, and the driver drops the load where you've marked it. If your plans change, you can cancel for free up to 24 hours before delivery.

What's the minimum order?

Hello Gravel's product pages list a minimum order of 1 ton for gravel and stone, or 1 cubic yard for soil and mulch. Work out how much you need before ordering, so a small job doesn't leave you with a large pile.

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