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Decisive Communications President and CEO Named The Daily Record Innovator of the Year
Timithy B. Harwood Recognized for Company's Mobile App Development in 2015
Frederick, MD - Decisive Communications, a turn-key solution based organization that provides a full suite of services in the telecommunications industry, today announced that the company’s President and CEO, Timithy B. Harwood, has been recognized as an Innovator of the Year by The Daily Record. The program recognizes men and women in the region who have created new products, services or programs that have improved their fields.
Harwood was selected as a 2015 Innovator of the Year award winner for Decisive Communications’ development of four mobile applications that have in just months led to reduced service times, better customer communication and increased efficiency and accuracy in the field. Among the new apps in use by Decisive technicians is The Decisive Drop App, an automated entry system for underground drop tickets that uses GPS-location services to ensure accuracy, proactively notifies customers of their job status and eliminates back office intervention. Since its deployment, The Decisive Drop App has cut service times in half for multi-system operator (MSO) clients including Comcast.
“I am honored to be recognized as one of The Daily Record’s Innovators of the Year,” said Tim Harwood, President and CEO of Decisive Communications. “We have worked extremely hard to identify solutions that develop Decisive into the company we envision for the future. We provide our customers, from New England to Georgia, with the best telecommunications service possible and feel very lucky to have a team of highly motivated experts with which to do it.”
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The Daily Record began the Innovator of the Year awards in 2002 as a way to recognize Marylanders and Maryland-based companies for their innovative spirit – for creating new products, new programs, new services or new processes that have helped their companies, industries or communities. The 2015 Innovator of the Year honorees hail from fields as diverse as technology, education, community work and health. Their innovative achievements took place between January 2014 and July 2015.
“Innovators are on the cutting edge and make real change happen. Their innovations are integral to our lives, whether they are in health care, education, business, technology and beyond.” said Suzanne Fischer-Huettner, publisher of The Daily Record. “The 2015 Innovator of the Year honorees take risks to better our lives and communities, and for that, The Daily Record salutes them.”
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Decisive Communications provides a variety of services to MSO clients like Comcast, Time Warner Cable and Cox Communications, along with government clients like the State of Maryland and commercial companies including Level 3 Communications, Walgreens and T-Mobile Communications.
Headquartered in Frederick, Md., Decisive Communications provides versatile and carefully managed workforces in the following areas: Broadband Fulfillment Services, Fulfillment Support Services, Construction Services, Engineering & Construction Management, Fiber Restoration, Technical Staffing, Specialty Services and Information Technology Development and Use, all designed to create an end-to-end experience for its clients.
About Decisive Communications:
Decisive Communications is a turn-key solution based organization providing a full suite of services in the telecommunications industry. Founded in the Mid-Atlantic region in 2004, Decisive Communications now provides services from New England to the Southeast . Decisive Communications has earned a reputation for their exceptional customer care and knowledge of state-of-the-art technology. In addition to MSO clients such as Comcast, Time Warner Cable, Metrocast and Cox Communications, Decisive Communications also provides services for commercial retail companies and a number of state and federal government entities. For more information, visit http://www.decisiveinc.com.
