City of Laurel Needs Front Desk Receptionist

JOB POSTING NOTICE

Department: Communications Grade: 104-1

Base Salary/Wage: $16.898/hr. (Estimated annual $37,054)

FLSA Status: Non-Exempt

Work Schedule: 9:00 AM to 5:00 PM Monday – Friday

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES

The person in this position operates a multi-line telephone system to answer incoming calls and directs callers to appropriate personnel; welcomes visitors, determines nature of business, and directs visitors to appropriate personnel; assists with the efficient processing of Passport applicants and monitors visitor access and issues security and visitor passes. This position is responsible for processing incoming and outgoing mail, maintaining adequate postage on the meter and keeping displays of City brochures, handouts, and Passport documents fully stocked. Spanish speaking preferred.

QUALIFICATIONS:

Possession of a high school diploma from an accredited school or GED certificate. Minimum of one year customer service experience. Ability to operate a computer terminal or Personal Computer. Must be able to use typical word processing software such as Microsoft Word and spreadsheet software such as Microsoft Excel. Able to learn and apply other office software and automated office procedures. Able to type 25 words per minute and produce work that meets departmental formatting requirements. Must be a U.S. citizen and possess, or have the ability to acquire within six months of hire, certification from the Department of State as a Passport Agent.

MUST BE ABLE TO PASS A PRE-EMPLOYMENT PHYSICAL, DRUG SCREENING AND A CRIMINAL RECORD BACKGROUND CHECK.

CLOSING DATE: March 10, 2017

1. You must meet the qualifications listed above.

2. You must meet the established criteria pertaining to promotion or transfer.

3. Your most recent evaluation must reflect your job performance as Satisfactory or better.

1. Complete a memorandum requesting consideration for the announced vacancy and send it along with a copy of your resume to Personnel with a copy to your Department Head by the closing date above.

2. You will be contacted within 5 working days after the closing date of this notice.