Health & Fitness
City 311 Website Is Down
The City 311 website has been down all day Tuesday, but a request for city services can still be made by dialing 311 on the telephone, between the hours of 6 a.m. and 10 p.m., Monday through Friday.
The Baltimore City 311 online non-emergency service center has been down all day Tuesday.
311 is where a citizen lodges a request for a city service such as filling a pothole or have graffiti removed.
A request for city services can still be made by dialing 311 on the telephone, between the hours of 6 a.m. and 10 p.m., seven days a week.
Find out what's happening in North Baltimorefor free with the latest updates from Patch.
311 is a great system for things like getting potholes filled. I think it has major problems dealing with housing inspections. (More on that issue to come.)
I called 311 on Tuesday afternoon and a customer service representative said the website is down for maintenance. She did not know how long the system would be down. "You can try again tomorrow," she said. She did offer to take my service request over the telephone.
Find out what's happening in North Baltimorefor free with the latest updates from Patch.
According to wikipedia, Baltimore was the first city in the nation to operate a 311 call center. It started operation in October, 1996.
Hey, 311! While you have the system down, can you redesign the drop down box marked "service type"? Some of the entries are cut off. For instance, there is selection entitled, "Housing Inspection: Trash and/or V...". That's it.
I will try again tomorrow. I've got a whole stack of housing inspection requests to make.