Mr. Handyman Earns Esteemed Angie’s List Super Service Award

Mr. Handyman of Fort Washington and Clinton, which serves southern Prince George’s County and southern Maryland, has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Handyman companies in southern Prince George’s County and southern Maryland were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Owner, Race Dowling stated, “We are elated to earn this prestigious award after only two years in business. We have made customer service a priority, which is one reason we invested in the Mr. Handyman franchise. We uphold their standard of ethics and warranty our work.”

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List reserved the ability to provide verified reviews of participating companies for consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying consumer members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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Mr. Handyman of Fort Washington and Clinton serves southern Prince George’s County and southern Maryland. They offer homeowners a number of home repairs and improvements and have served over 1,000 residents and businesses since 2014. They also participate annually in community service projects to help people who cannot otherwise afford to have their home repaired for their safety and comfort.