Epoch Senior Living Offers TEMBO Telehealth Services to Residents

WALTHAM, MA – EPOCH Senior Living organization, a premier provider of exceptional senior living services throughout the Northeast, has announced a new partnership between their Bridges® by EPOCH (memory care assisted living communities) and Waterstone Senior Living (independent and assisted living communities) and Tembo Health, a telehealth service that focuses on seniors and offers access to medical professionals 24 hours a day, 7 days a week.

Through this new partnership, residents at Bridges® by EPOCH and Waterstone communities will be able to get a virtual appointment with a board-certified, emergency-trained doctor within minutes – without needing to leave the comfort of their community. Tembo Health offers unlimited, on-demand virtual dementia care through phone calls, text messages, or video. Seniors can use the service for concerns such as a late-night fall, a persistent cough, or a health-related dementia complication.

The partnership is expected to reduce emergency room visits and help residents and their caregivers quickly identify and address a wide range of health-related issues. By using Tembo Health, families, care team members, and primary care doctors will all be able to work together to coordinate seamless care for residents in the communities.

Residents will be eligible for a comprehensive medical screening with a physician’s review to develop proactive personalized care plans. Health coaching is also available, pairing program participants with dedicated Tembo Health nurses to provide ongoing support. On-site lab and diagnostic services will also be available.

“We are delighted to offer this exciting new service to our Bridges® by EPOCH residents,” said Laurie Gerber, Chairperson of EPOCH Senior Living. “By partnering with Tembo Health, we’ll be able to provide round-the-clock healthcare to our seniors. It’s convenient for our residents and offers them and their loved ones peace of mind. If a resident has a medical concern in the middle of the night, they can access a trained professional within moments.”

Anurag Gupta, MD, the CEO and founder of Tembo Health, cites his grandfather as an inspiration for starting the company. “When he was in the nursing home, he had limited access to physicians. When he was at home, getting a handle on his chronic conditions was a full-time job filled with one hurdle after another. I realized how lucky we were – my father and I are both physicians and my sister was in med school. We knew what to do. But what about others? And that's how I decided to make it my mission to reimagine healthcare for seniors and make getting the right care effortless,” he said.

Bridges® by EPOCH has locations in Norwalk, CT; Stamford, CT; Trumbull, CT; Andover, MA; Hingham, MA; Lexington, MA; Mashpee, MA; Pembroke, MA; Sudbury, MA; Westford, MA; Westwood, MA; and Nashua, NH. Waterstone Senior Living has five locations, including Stamford, CT; Boston, MA; Lexington, MA; Wellesley, MA; and Westchester, NY.

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About EPOCH Senior Living

Waltham-based EPOCH Senior Living has been a leader in New England senior living since 1997. Known for delivering outstanding experiences and purpose-built properties, the organization currently operates 11 Bridges® by EPOCH communities and five Waterstone Senior Living communities throughout the Northeast. Bridges® by EPOCH is New England's largest stand-alone memory care assisted living provider.

EPOCH is committed to providing premier residences, high-touch services and wellness opportunities that enable seniors to enjoy comfortable, healthy and dignified lifestyles in gracious settings.

About Tembo Health:

Tembo Health is dedicated to keeping seniors happy, healthy, and at home. Tembo gets its name from the Swahili word for “elephant.” Like humans, elephants are one of the few species that take care of their elders. Originating in 2018, Tembo Health’s telemedicine capabilities have grown by offering urgent care services to senior living facilities, prioritizing the avoidance of emergency room visits. The company’s expertise in coordinating care for individuals with cognitive impairment culminated in the recent launch of its direct-to-consumer product tailored to support patients with dementia and their families. Tembo Health’s partnerships extend to esteemed organizations such as Aventine Senior Living, Belmont Villages Senior Living, EPOCH Senior Living, and RiverMead Lifecare Communities. To learn more about Tembo Health, please visit www.tembo.health.