The retroactive bills the utility issued to customers in Andover, North Andover and Lawrence caught many customers off guard.
The company destroyed 5,000 square feet of vegetated wetland during site work at the company’s 178-acre Osgood Street facility.
Fixing roads in Andover, North Andover and Lawrence could cost as much as $220 million and take up to four years.
The Massachusetts Department of Public Utilities is giving Columbia Gas until Oct. 31, 2019 to finish the recovery effort.
Bart Maderios also said the company's decision to no longer have a safety technician on site stemmed from a lack of resources.
All but 150 of the 10,000 customers that lost gas after the Sept. 13 gas explosions now have heat and hot water.
The utility has completed repairs on more than 95 percent of the 8,600 buildings that lost gas service on Sept. 13.
Dr. Patrick Tutwiler to Guide Organization Focused on Keeping People With Disabilities
The three towns rocked by gas explosions in September are using Small Business Saturday to help local businesses recover.
The NTSB report said an engineer had "limited knowlegde" and issued an urgent recommendation for the state.to begin licensing engineers.
There were 241 people who earned $1 million or more living in Andover in 2016, down 8.4% from 2015.
Landlords and tenants have been getting conflicting information from Columbia Gas, even after Maura Healey issued guidance last week.
The town is trying to help its small businesses, many of which are just now opening after the Sept. 13 gas explosions.
With gas service restored to just 43% of the homes without heat or hot water, the utility told customers to kep faucets slowly dripping.
Executives will speak at open houses in Andover, North Andover and Lawrence on Saturday.
Federal prosecutors are conducting a criminal investigation into Columbia Gas. Here's what would happen if they decide to bring charges.
The admission comes a week after the company disputed a Patch report that was the first to suggest the company would miss the deadline.
The utility restored an online, interactive map Monday allowing customers to estimate when their gas service will be restored.
The utility will have an informational forum for small businesses at Lawrence High School on Tuesday.
State Rep. Michael Barrett (D-Lexington) says the state is deflecting responsibility onto gas utilities.
Customers who installed mini-split AC/heating equipment, however, may not be fully reimbursed.
The utility can reclaim equipment installed on a temporary basis, but said it would only reclaim it when permanent gas service is restored.
The company said the move will free up hotel rooms for Andover, North Andover and Lawrence residents who remain without gas.
Looking for an alternative until your gas service is restored in Andover, Lawrence and North Andover? You may be out of luck.
Officials from the parent of Columbia Gas of Massachusetts say they are "hellbent" on meeting the Nov. 19 deadline to restore gas service.
The loans will be interest-free for the first six months.
Hundreds of Merrimack Valley businesses have been unable to reopen since last week's gas explosions.
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The company will move 280 of the 300 jobs left in its Andover ultrasound business by 2020.
In another blow to Andover's biotech industry, Eisai Inc. plans to move its headquarters to Cambridge early next year.
Amazon has bought an Andover-based company that makes internet-connected doorbells and security cameras.
King's Subs and Tokyo Steak House will appear before the Andover Board of Health on Monday to give status updates on past violations.
As far as the future of digital health, it appears there are many challenges ahead from data protection to cost control.
Before you head out on your day off Monday, see what establishments are open and closed on the holiday.
Unionized workers want higher wages, better medical coverage and a reduction in the amount of work being sent to non-union facilities.
Tbe 53-acre property has three buildings and more than 1 million square feet of office space.
PSI decides to stay and expand in Andover.
North Andover's Farmers Market opens June 25.
Zoning change needed at April Town Meeting