Learn About Consumer-Protection Issues at FREE MCC Event

Middlesex Community College’s Community Education and Career Training Division will host a consumer-protection discussion with Assistant Attorney General Bill O’Hearn, Deputy Chief of the state’s Consumer Advocacy & Response Division, at 10 a.m. Monday, April 8, in the Bedford Campus Center’s Café East, 591 Springs Road. The event is free and open to the public.

O’Hearn will outline how his office advocates on behalf of the state’s consumers. He will cover topics such as phone scams, “robocalling” and telemarketing, the Dark Web, and protecting your credit. After the formal presentation, O’Hearn will take questions from the audience.

The Massachusetts Consumer Advocacy & Response Division receives and reviews complaints, advocates on behalf of Massachusetts consumers, and implements settlements entered into by the Attorney General's Office in various areas relating to the office's consumer-protection efforts. These efforts include debt collection, mortgage lending and servicing, housing, automobile sales and lending, and data privacy and security.

In addition to his work related to “robocalls” and telemarketing, O’Hearn's recent efforts include enforcement of the state's Consumer Protection Act, and Home Improvement Contractor Act.

To learn more about noncredit Community Education and Career Training courses/events at Middlesex, visit: www.middlesex.mass.edu/careertraining

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