Elder Abuse Hotline Changes

Beginning Friday, June 30, 2017, the Executive Office of Elder Affairs will centralize the Elder Protective Services abuse reporting system (Elder Abuse Hotline) to a single phone number. The 24/7 single phone number will simplify the process for elder abuse reporting.

All calls (day or night, 7 days a week) will go directly to the Massachusetts-based call center at 1-800-922-2275, regardless of the location of the reporter or the elder. While the initial report intake will be centralized, all reports will continue to be referred to and handled by local Protective Services Agencies for screening, investigation, and service planning.

Beginning June 30, 2017, to report suspected elder abuse, please call the statewide 24-hour hotline at 1-800-922-2275.

More information about Protective Services can be found at www.seniorcareinc.org/services/protective-services.