AI Tip #3: Confident is not always correct.

Ask an AI almost anything and you get a clear, confident answer. That's by design. In training, a clear answer is rated higher than "I'm not sure," and on tests a guess sometimes scores while "I don't know" never does.

On well-known topics, that confidence usually holds up. On your industry's specifics, recent prices and rules, or exact numbers and names, the tone stays just as sure while the accuracy drops. A confidently wrong answer looks exactly like a right one.

The good news: you can change the conditions. Give your AI permission to say "I'm not sure." Ask how confident the AI is and what you should verify. Ask open questions instead of leading ones. And get a second AI opinion before you share the first answer.

That's the topic of this week's free workshop, part of our AI users group for small businesses. Each one-hour online session shares a practical AI tip you can act on, shows how it fits a business like yours, and opens the floor for discussion and your questions. Expect no hard sales pitch.

Monday, November 9 · 7:00 PM ET · Online, free. Bring a question from your business.

Register on Zoom: us02web.zoom.us/meeting/register/bvse8SoBRgmYEfpEuhj1cg

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