Business & Tech

JetBlues: IT Outage Causes Hours-Long Delays at Logan

At least a dozen JetBlue flights out of Logan Monday morning were delayed more than 45 minutes.

JetBlue blamed an “IT outage” for hours-long delays at Logan Airport and other airports across the country early Monday morning.

The airline’s check-in systems were affected. JetBlue said it fixed the outage by about 6:15 a.m. Still, at least a dozen flights out of Logan were delayed more than 45 minutes.

Passengers took to social media to express their frustration.

Find out what's happening in Concordfor free with the latest updates from Patch.



Find out what's happening in Concordfor free with the latest updates from Patch.


The outage also delayed JetBlue flights at Washington National, Tampa, and Orlando, according to NBC.

JetBlue issued the following statement:

Systems are back online after an IT network outage this morning. The issue was resolved at approximately 6:15 a.m. We are working to resume normal operations now. Customers may experience some delays throughout the day. We apologize for any inconvenience.

Some passengers praised JetBlue employees at Logan for working through the outage.


Did you fly JetBlue Monday morning? Share your experience or leave a photo below on Disqus, our commenting platform.

Photo credit: Matt Hintsa via Flickr

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