Julia Burns is Emerson Hospital MVP

Westford resident Julia Burns, a patient care technician at Emerson Hospital, recently received the Most Valuable People (MVP) award. The honor is part of Emerson’s reward and recognition program, which is presented to staff for superior job performance.

Burns, who works in the Wheeler 4 unit for adult and pediatric care, is described as a positive role model for all her peers who goes above and beyond her job title and responsibilities. She ensures that the unit operates in an organized manner by completing administrative tasks such as answering phones and making charts, to enabling nurses to perform their duties with increased efficiency and decreased stress.

Burns approaches patients, visitors and their family members with warmth and compassion, while maintaining a high level of communication, respect and professionalism with her co-workers. She remains cheerful and positive in all situations, and encourages patients to participate in their care and work hard toward their recovery.

“Julia enjoys seeing the patients progress and heal,” wrote one nominator. “She will never leave a room without asking first, ‘Is there anything I can do for you?’”

“Julia demonstrates all the qualities of excellence that we look for in our employees,” said Christine Schuster, president and CEO of Emerson. “She truly is the ‘Emerson difference!’”

Emerson Hospital is a multi-site health system headquartered in Concord, Mass., with additional facilities in Sudbury, Groton and Westford. The 179-bed hospital provides advanced medical services to more than 300,000 individuals in 25 towns. To learn more, visit www.emersonhospital.org.