Robinsons Hardware Wins Award

Robinsons Hardware, of MetroWest's oldest hardware store, has received the 2012 All Star Award from Constant Contact^®, Inc.. This is the third consecutive year Robinsons Hardware has received the award. 

Each year, Constant Contact bestows the All Star Award to a select group of businesses and nonprofits who are successfully leveraging online marketing tools to engage their customer base, and drive success for their organization. In 2012 Robinsons Hardware’s results ranked among the top 10% of Constant Contact’s international customer base and less than 1.5% of their customer base have won it for three consecutive years.

“We are honored to receive the award for the third year in a row” said owner Jeff Underwood in a press release. “We use Constant Contact to provide our customers with our monthly newsletter and to send surveys to see how we can improve.  Being recognized as one of the top 10% worldwide shows that our continuing efforts to help our customers is appreciated and well received.”

“Our stores go back to 1874, this is the 50^th year my family has owned them and our 10^th year in Framingham.  We try to do business the old fashioned way where our customers are treated as friends and neighbors.  Our Robinsons1874.com website has become an important way of being old fashioned and yet keeping up with modern times and using Constant Contact allows us to keep in touch with our customers in a very positive way.”

“We’re always delighted when small businesses and nonprofits are successful,” said Gail Goodman, CEO of Constant Contact in a press release. “We’re honored to recognize Robinsons Hardware as an All Star, and to be able to shine the spotlight on its achievements in 2012.  Remaining in our top 10% for three consecutive years is quite impressive and speaks highly of Robinsons Hardware commitment to their customers.”