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JP Resident Simon Griffiths Joins Citizens Bank as Executive Vice President & Head of Distribution for Consumer Banking
Veteran of Santander, JPMorgan Chase, and Washington Mutual to oversee Citizens' branch network and Consumer Banking operations

Citizens Bank today announced that Simon Griffiths has been named Executive Vice President and Head of Retail Distribution. Griffiths, a financial services veteran with nearly 20 years of leadership experience, joins Citizens from Santander and previously worked in senior leadership roles at JPMorgan Chase and Washington Mutual.
Griffiths will be responsible for managing Citizens’ network of branches and ATMs, online and mobile banking, digital sales and marketing and related Consumer Banking operations effective Oct. 13, 2015. He will report to Brad Conner, Vice Chairman and Head of Consumer Banking.
“As we pursue our strategy of becoming a top-performing regional bank, we are very pleased to have a seasoned retail banking executive like Simon join our executive leadership team,” Conner said. “Simon’s extensive and successful track record in the industry makes him a great fit for Citizens as we leverage the convenience of our retail network to help Citizens Bank customers access the products, services and expertise they need to meet their financial goals.”
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Before managing Santander’s retail branch network, Griffiths served in a variety of senior leadership roles at JPMorgan Chase, including national head of branch administration and market manager for all retail branches in its Silicon Valley and Seattle markets. At Washington Mutual, he led pricing and product strategy for home equity and also led process improvement for the banking products and operations group. He also previously worked as a group manager and senior consultant for Accenture, where he advised companies in financial services and other industries.