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Business & Tech

Introducing Amazon Echo's New Skill "Ask BBB"

With Ask BBB, users can ask Alexa for the BBB Accreditation status of a business or for a business's BBB Letter Rating.

Better Business Bureau has created a new skill for Amazon’s Alexa voice service. The newly launched skill, Ask BBB, is designed to help people easily verify the trustworthiness of a business - from auto mechanics to insurance agents and any type of business in between.

With Ask BBB, users can ask Alexa for the BBB Accreditation status of a business or for a business’s BBB Letter Rating.

“We are thrilled to announce the launch of Ask BBB for Amazon’s Alexa voice service,” says Paula Fleming, Chief Marketing & Sales Officer for the local BBB. “Ask BBB gives users the unique opportunity to acquire information of any business from BBB with a simple question.”

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Users with an Alexa-enabled device such as the Amazon Echo or Echo Dot can simply active Ask BBB by saying:

"Alexa, Ask BBB."

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And then asking:

"Alexa, what is the Accreditation status of [business name]."

Or:

"Alexa, what is the BBB Rating for [business name]."

As of this August, Ask BBB has a 5-star rating on Amazon. Reviews mention the convenience the new skill brings to people who are looking to find a business they can trust.

To get this skill for your Amazon Echo, visit this link.

For more information you can trust, visit us at bbb.org/boston, like us on Facebook, or follow us on Twitter and Instagram.

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