Doctors Express Natick Celebrates Second Year Serving MetroWest Region

Article submitted by Doctors Express 

Doctors Express Natick announced its second anniversary expanding access to quality health care for MetroWest residents. The Natick location, which has served more than 30,000 patients since its opening in 2012, is one of 12 clinics in the Doctors Express Massachusetts network. A new clinic on Route 20 in Marlborough is set to open on Dec. 5, 2014. As one of the largest urgent care organizations in the United States, Doctors Express is staffed by board certified physicians and has earned exceptionally high patient satisfaction by providing quality care in a convenient, lower-cost setting.

“We are thrilled to reach this milestone and celebrate two years as part of the MetroWest community,” said Bing Yeo, managing director of Doctors Express Natick and Marlborough. “People are increasingly busy and when they are ill they want to be seen right away and not wait hours at the ER. We see patients of all ages and are particularly popular among young families with working parents who are looking for convenient, accessible and lower-cost health care. With high-deductible plans becoming increasingly popular, patients are more cost conscious and savvy about where to allocate their health care dollars than ever before. Urgent care like Doctors Express makes a lot of sense. ”

Located on Route 9 at 945 Worcester Street, Doctors Express offers urgent care seven days a week. No appointments or referrals are necessary. Services such as x-rays, sutures, and lab work are available for non-life threatening conditions like fractures, sprains, cuts and strep throat. The majority of patients are treated and discharged in less than an hour. Doctors Express Natick accepts all major insurance plans including Medicare and certain MassHealth plans.

Patients have ranged in age from six months old to 102, with the average age in the late-30s to early 40s. While most patients live locally, Doctors Express is also popular among business travelers and other visitors to the region in need of medical assistance. Currently 10 percent of patients are from out of state.

“We take pride in the high level of medical care we provide patients as well as the quality of the Doctors Express experience,” said Dr. Roxanne Latimer, medical director of Doctors Express Natick and Marlborough. “In the past two years we have really been welcomed into the MetroWest community.”

Doctors Express Natick actively partners with community groups and supports local organizations and events including the Natick Services Council, A Place to Turn, Natick Comets, Family Promise MetroWest, and the MetroWest Visitors Bureau. Yeo was recently nominated to the Board of Directors of the MetroWest Chamber of Commerce and looks forward to serving.