Utility Issues Scam Alert In Reading

READING, MA — The Reading Municipal Light Department (RMLD) is warning residents after a scam was recently reported.

"Individuals approached a Wilmington customer, claiming to be from National Grid," RMLD wrote on Facebook. "The individual noted that they would be taking over electrical service. Both claims are untrue."

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The utility said that any update to service will come directly from RMLD through official communication.

RMLD will also never contact customers unexpectedly to request sensitive personal information or make urgent demands for payment or account details.

The utility provided the following advice:

• Verify First: If you receive a suspicious call or visit, pause and contact RMLD directly at 781-942-6598. Never provide personal or payment information to someone who contacted you unexpectedly.
• Don't Be Pressured: Scammers often use fear and urgency to get you to act quickly. Pause, take a breath, and verify the information before responding.
• Report It: If you believe you've been targeted by a scam, contact RMLD Customer Service: 781-942-6598 and contact your local police department's non-emergency line.