Report Town Issues with New Mobile App

Reading is partnering with community forum SeeClickFix to create an app that would allow residents to report town issues on their cellphones.

The new app, Commonwealth Connect, will give users the chance to immediately notify their local officials of problems like broken street lights and potholes. On the app, users can also see other citizens’ submissions, making issues more transparent.

The town received a grant from Boston’s Community Innovation Challenge Grant Program to fund this new project.

Here’s how to create a public report report of an issue:

Locate. Enter the address of where the issue occurred, or use the map marker to navigate to the area.

Explain. Enter a summary of the issue, such as “Pothole” or “Street Repair.” Then, write a more detailed description of the issues and even attach a photograph.

Submit. Choose a display name and a valid email address. Then, press submit to create a public report of the issue.

Commonwealth Connect will be available for iPhone and Android users. For more information about Commonwealth Connect or SeeClickFix, visit the application website or request a demo.

Photo credit: City of Boston