Shrewsbury Student’s AI Project Draws Interest At Tech Challenge

SHREWSBURY, MA — A Shrewsbury student’s artificial intelligence project drew strong interest from judges and attendees during a recent technology competition.

Satish Puttaraju, a Clark University information technology graduate student in the class of 2026, developed SAPIOR, short for SAP Intelligent Operations & Resolution. The platform is designed to improve how enterprise SAP support teams manage issues, transactions and operational knowledge.

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SAPIOR was honored as a featured project at the 2026 Tech Innovation Challenge 2.0 at Clark University.

Puttaraju developed the project based on his professional experience in SAP support environments. The platform was built to address the challenges of navigating complex enterprise systems and resolving recurring operational issues using AI.

SAPIOR uses Retrieval-Augmented Generation, known as RAG, to analyze historical support tickets, standard operating procedures and knowledge base content. The system then provides intelligent issue-resolution recommendations.

In its prototype form, SAPIOR was also able to create transactions, identify issues, retrieve solutions and execute actions after human approval.

Judges were particularly impressed by the project’s practical enterprise application of AI and its potential to modernize operational workflows.

The School of Professional Studies at Clark University announced the completion of the competition on Jun. 1. More than 30 teams registered for the challenge, with 20 advancing to final presentations held Apr. 30 on Clark’s campus.

Teams presented projects involving AI-assisted learning, civic technology, enterprise automation, productivity tools and other technology solutions. Students from multiple universities participated, including students from Smith College and the College of Westchester who traveled to Clark for the final presentations.

The six-week challenge included mentorship and feedback from faculty, tech professionals and judges from academia and industry.

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