WESTBOROUGH, MA — Westborough is introducing smart water meters as part of a broader effort to modernize its water system and reduce water loss.
Installations will focus primarily on commercial properties through 2026 and into 2027, beginning with the largest and oldest meters, according to the town's quarterly newsletter. The meters will provide near-real-time usage data, helping the town identify leaks and faulty equipment while allowing customers to monitor consumption online and anticipate bills.
Residents who want a smart meter sooner may contact the Department of Public Works.
Westborough produces nearly 800 million gallons of water annually and maintains more than 100 miles of water main, according to the newsletter.
Other work includes rehabilitating two wells that are about 60 years old and upgrading pumps and controls. That work is expected to continue into 2027.
The town has also added PFAS treatment at one water treatment plant and completed two chlorine booster stations in 2026.
Projects planned for 2027 include renovating a booster station that regulates system pressure and lining a section of water main along Route 9 between Otis Street and Route 135. The lining is expected to extend the pipe's useful life by decades.
Westborough uses specialized equipment to locate underground leaks and monitors drainage areas and streams for signs of water loss. Residents and businesses are asked to report unusual puddles or steady streams of water to the DPW.
The town also recommends fixing leaks promptly, running dishwashers only when full, turning off faucets while brushing or shaving and limiting outdoor watering during dry periods.
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