15 MI Hospitals Named Among Best For Patient Safety, Experience

MICHIGAN — More than a dozen hospitals in Michigan are among hundreds nationwide recognized for safety and patient experience by Healthgrades, a comprehensive database of ratings and comparisons for physicians, hospitals and health care providers.

Awards announced Tuesday include the 2024 Patient Safety Excellence Award, which recognizes hospitals nationwide for high-quality care and prevention of serious safety events during hospital stays, and the 2024 Outstanding Patient Experience Award.

Only 79 of 444 hospitals nationwide received both awards.

The hospitals in Michigan that were among those recognized on both lists include:

Patient Safety List

• Beaumont Hospital, Grosse Pointe, Grosse Pointe, Top 10 percent
• Beaumont Hospital, Trenton, Top 5 percent
• Chelsea Hospital, Chelsea, Top 10 percent
• Holland Hospital, Holland, Top 10 percent
• Lake Huron Medical Center, Port Huron, Top 5 percent
• Mclaren Northern Michigan, Petoskey, Top 10 percent

Patient Experience Award

• Ascension Standish Hospital, Standish, Top 10 percent
• Chelsea Hospital, Chelsea, Top 5 percent
• Holland Hospital, Holland, Top 5 percent
• Munson Healthcare Cadillac Hospital, Cadillac, Top 10 percent
• MyMichigan Medical Center Alpena, Alpena, Top 10 percent
• Mymichigan Medical Center Midland, Midland, Top 5 percent
• Mymichigan Medical Center West Branch, West Branch, Top 10 percent
• Trinity Health Grand Rapids Hospital, Grand Rapids, Top 15 percent
• University Hospital - University of Michigan, Ann Arbor, Top 10 percent

The Patient Safety Excellence Award was presented to the top 10 percent of hospitals, based on an analysis of required data reporting in 13 patient safety measures. Read more about the methodology.

Healthgrades said that if all hospitals observed the same protocols as those in this category, they could have avoided more than 97,000 patient safety events between 2020 and 2022, the report said. The analysis revealed that patients treated at recipient hospitals are less likely to experience the following safety events compared to patients treated at non-recipient hospitals:

• In-hospital falls resulting in fracture (approximately 52 percent less likely)
• Collapsed lung due to a procedure or surgery in or around the chest (approximately 56 percent less likely)
• Pressure sores or bed sores acquired in the hospital (approximately 67 percent less likely)
• Catheter-related bloodstream infections acquired in the hospital (approximately 71 percent less likely).

For the patient experience awards, Healthgrades reviewed Hospital Consumer Assessment of Healthcare Providers and Systems patient survey data. Read more about the methodology. The 388 award recipients in this category represent the top 15 percent of eligible U.S. hospitals that provided best-in-class patient experiences during the January 2022 to December 2022 study period.

Experiences that made a difference to patients included communication with both doctors and nurses, as well as clear communication about follow-up care upon discharge.