A short decade ago...UPS® acquired the Mail Boxes Etc. brand in 2001. In April of 2003, approximately 3,000 Mail Boxes Etc. locations in the United States (at the time, nearly 90 percent of the U.S. network) re-branded as The UPS Store and began offering lower UPS-direct shipping rates.
Fast forward to today – still locally owned and operated, The UPS Store® continues to offer a variety of shipping, freight, postal, printing and business services, with convenient locations and world-class service. With more than 4,700 independently-owned locations in the United States, Puerto Rico and Canada, The UPS Store, Inc. is the world’s largest franchisor of retail shipping, postal, printing, and business service centers.
Your Fenton The UPS Store is located at 17195 Silver Parkway across from Lucky's Steakhouse.
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Approximately 80 percent of the U.S. population lives within 10 miles of a The UPS Store location. Those locations now include hotels, convention centers, university campuses and military bases. The UPS Store has twice as many locations as FedEx Office.
“The UPS Store franchisees are small business owners who have skin in the game,” says Tim Davis, President of The UPS Store. “You are passionate about the UPS brand and serve as trusted advisors to small business owners.”
In fact, as highlighted last year, our research shows that small businesses would prefer to do business with other local business owners. What’s more, many small businesses indicate they don’t have sufficient resources available to them, which is why we have continually enhanced and expanded our service offering to include a variety of shipping, printing, mailbox, marketing, and logistics services.
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Small Business is a big deal - In 2012, we began a brand repositioning that capitalizes on our “locally owned and operated” business model by emphasizing a range of services tailored to meet the needs of small businesses. Activities included a new ad campaign to reinforce the "we love logistics®" message at the retail level and a suite of online tools at The UPS Store Small Business Solutions site. The new portal gives small business owners access to exclusive offers in key areas such as: IT support, financial services, marketing services, and live receptionist service.
Helping customers large and small - The UPS Store offers customizable turnkey solutions to help grow the business and improve customers’ processes and logistic capabilities through Corporate Retail Solutions (CRS). Today our solutions include:
- Alternative delivery location
- Business Services & Print
- Returns
- Virtual/Corporate Card
We can Print that! From paper-on-glass to print-from-mobile and home - In addition to packing and shipping items, we print banners, brochures, menus and many other products.
- Trained to Print: In 2010, The UPS Store HQ and the Graphic Communication Institute at Cal Poly (a facility designed to support education in the graphic arts industry) worked together and created a new print training program to help franchisees and associates become more able and confident in all things print.
- Print from your phone: HP® ePrint is a mobile print solution that allows customers to tap into the power of cloud services for printing on the go.
- Print from home: Use The UPS Store online printing to upload and submit documents online to get professional-looking results.
- Every customer, every door: The UPS Store coordinated with the U.S. Postal Service® to provide Every Door Direct Mail Retail®, a targeted, direct mail service that allows small businesses to market to specific ZIP codes and neighborhoods.
The UPS Store gives great customer service. According to recent Customer Experience Survey results:
- 91 percent of customers would recommend The UPS Store to a friend, family member, or colleague
- 92 percent of customers are very satisfied or satisfied with their experiences at The UPS Store
The UPS Store in Fenton is located at 17195 Silver Parkway and their phone number is 810-750-2920. For printing, email your documents to print3351@theupsstore.com.