Crime & Safety

Power Outage Causes Phone Issues for Royal Oak Police

The main (248) 246-3500 line to Royal Oak police is experiencing spotty phone service since a power outage Sunday.

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Royal Oak, MI – Royal Oak police continue to have technical problems with their main phone line following a power outage Sunday.

The main (248) 246-3500 line to Royal Oak police is experiencing spotty phone service, the Daily Tribune reports. The 911 emergency lines remain fully operational.

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Power went out Sunday, and a surge when the power was restored knocked out phone service, surveillance cameras, air conditioning and the elevator at the Royal Oak police station.

Calls to the main number are being transferred to the Madison Heights Police station and then routed back to Royal Oak police. A Royal Oak police dispatcher is working out of the Madison Heights to handle the calls.

Find out what's happening in Royal Oakfor free with the latest updates from Patch.

According to Judy Davids, the city’s community engagement specialist, there is no delay in police service in Royal Oak, but she said people might be confused when their calls to the main number are transferred to Madison Heights.

Davids said callers should use the Royal Oak main number for non-emergency calls, but should not call the Madison Heights police directly for Royal Oak matters.

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