Verizon Wireless Network Fully Operational as Detroit Digs Out of Record Storm

With record snowfall for Detroit, the third biggest storm in Detroit’s recorded history, Verizon Wireless, a technology leader with the nation’s largest and most reliable 4G LTE network, confirmed today the network is fully operational and released tips to maintain your wireless emergency kit. Verizon has mobilized its employees and resources to respond to the needs of customers in the storm’s aftermath. Verizon’s operations teams continue to closely monitor the storm’s impact on our networks.

“Our network team has been working around the clock to make sure customers continue to have uninterrupted service so they can check on family members or do their work without delay,” said Lauren Love-Wright, Verizon Wireless region president for Michigan, Indiana, and Kentucky. “We have made sure that back-up batteries and generators at our key network facilities have been tested and fueled to keep power flowing to deliver services to customers in case of any power outages from the heavy snowfall.”

In addition, Verizon’s disaster recovery fleet of emergency vehicles stands ready for deployment if needed. The fleet includes a mobile command center, mobile emergency calling centers, and satellite trailers. Verizon Wireless was awarded for best Overall Performance in Detroit, MI, and the metropolitan area, when tested against other carriers by Root Metrics from December 4-12, 2014. Verizon also posted winning scores in reliability and call performance. Verizon also took top honors in the Detroit area the first half of this year, and this is the fifth consecutive time Verizon has won the Root Metrics Overall Performance Award in metro Detroit.

Wireless preparedness tips for the storm include:

• A battery-powered radio

• Flashlights and extra fresh batteries

• mophie® powerstation™ (4000mAh)

• A first-aid kit

• Bottled water and an adequate supply of non-perishable food

• A non-electric can opener

• Matches and candles with holders

• Extra blankets and sleeping bags

• A list of emergency phone numbers, including the customer service number for your electric and utility company saved in your smartphone

TWITTER UPDATES: @VZWtrevor will continue around-the-clock updates on the Verizon network as it relates to the storm efforts in metro Detroit.

About Verizon Wireless

Verizon Wireless operates the nation’s largest and most reliable 4G LTE network. As the largest wireless company in the U.S., Verizon Wireless serves 108.2 million retail customers, including 102.1 million retail postpaid customers. Verizon Wireless is wholly owned by Verizon Communications Inc. (NYSE, Nasdaq: VZ). For more information, visitwww.verizonwireless.com. For the latest news and updates about Verizon Wireless, visit our News Center athttp://www.verizonwireless.com/news or follow us on Twitter at http://twitter.com/VZWNews.