Henry Ford Wyandotte Hospital, Brownstown Health Center Win Quality Awards

Henry Ford Wyandotte Hospital, Brownstown Health Center Win Quality Awards

WYANDOTTE - Four clinical areas at Henry Ford Wyandotte Hospital and Brownstown Health Center have been cited by a national organization for consistently high levels of excellence in patient satisfaction.

The Guardian of Excellence Award℠ by Press Ganey honors clients annually who have consistently reached the 95th percentile for patient satisfaction based on one year of data.

Press Ganey is the nation’s leading health care performance improvement company and partners with more than 11,000 health care facilities, including more than half of all U.S. hospitals, to reduce suffering and improve the patient experience.

“We are delighted with these outstanding results that reflect our successful and consistent patient engagement efforts,” says Denise Brooks-Williams, president and CEO of Henry Ford Wyandotte Hospital. “This year we are especially pleased that Press Ganey recognized us in four clinical areas. Our employees are to be highly commended for their outstanding commitment to our patients.”

The departments cited by Press Ganey:

Henry Ford Wyandotte Hospital
• Inpatient Behavioral Services
Henry Ford Health Center–Brownstown
• Emergency Department
• Ambulatory Surgery
• Outpatient Services

“We are proud to partner with Henry Ford Wyandotte Hospital and the Brownstown health center,” says Patrick T. Ryan, CEO of Press Ganey. “The award is a testament to the organization’s commitment to deliver more patient-centered care. By achieving and sustaining this level of excellence, Henry Ford Wyandotte Hospital and Brownstown Health Center are benefiting patients and helping advance the quality of health care.”

About Henry Ford Wyandotte Hospital
Henry Ford Wyandotte Hospital was established in 1926. This 401-bed acute care hospital serves the Downriver region and surrounding communities of southeast Michigan. It offers a full range of clinical services, including general medicine, surgery, birthing center and 24-hour emergency care. HFWH also provides physical medicine, rehab, adult mental health and neurosurgical services. Its Center for Health Services in Brownstown Township offers medical imaging, ambulatory surgery, 24-hour emergency care, a sleep lab and other services. Henry Ford Wyandotte Hospital is a member of the Henry Ford Health System. For more information visit henryfordwyandotte.com

Located in Brownstown Township at 23050 West Road, the Henry Ford facility is a state-of-the-art health center built in 2006 to serve the residents of southern Wayne and northern Monroe counties. It has been recognized since 2009 for excellence in patient satisfaction as a Press Ganey Summit Award winner.