Moving Nightmare: Months After Hiring Moving Company, Family Still Waiting On Belongings

CBS Minnesota

November 1, 2021

A family that moved back to Minnesota this summer has waited months for their household goods and personal belongings as everything they own is stuck 1,300 miles away.

Terry Xiong and Aninta Vang’s new home in New Brighton is furnished with empty walls and bare rooms. The couple has five children who eat on the floor because there’s no place to sit. In the kitchen, no refrigerator is seen and air beds are set up in each room. It’s a lifestyle the couple was not prepared for.

In July, the family hired a moving company called Van Lines Inc. to move their belongings from California to Minnesota. Van Lines says it subcontracted a third-party company to deliver the items by the end of July. However, four months later Xiong says they still haven’t received any delivery.

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