
General Purpose of the Job:
Work on-site at customer locations to repair compressed air issues including air compressors, blowers and vacuum pumps. Strong mechanical background with the ability to properly diagnose and solve problems on a variety of compressor systems. Some electrical experience helpful. Excellent communication and organizational skills with the ability to work closely with customers to resolve issues in a timely manner; exceeding customer expectations and increasing overall customer satisfaction.
Essential Duties and Responsibilities:
- Communicate effectively with customers to resolve compressed air issues.
- Maintain up to date information related to compressor technology, on-going focus on sharpening mechanical and diagnostic abilities to ensure customer satisfaction.
- Ability to work effectively under pressure to resolve issues.
- Ability to dissemble and assemble compressors in order to fully understand repair issues.
- Understands and abides by safety procedures and policies.
Ability to quickly resource information/individuals when needing assistance to complete service call.
Work effectively with customer to ensure call meets/exceeds customer expectations. Willing to go the “extra mile” to exceed customer expectations. - Proactively promotes John Henry Foster products/parts and services.
Other duties as assigned by supervisor or management.
Qualifications, Skills and Education:
Professionally trained in compressed air mechanics helpful and-3 years service repair experience. Excellent communication and customer service skills. Ability to multi-task and work well under pressure or deadlines.
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John Henry Foster MN (www.jhfoster.com) offers competitive salary and benefits. Email resumes to hr@jhfoster.com or fax 651-681-9368