Douglas Chang has been appointed general manager of The Ritz-Carlton, St. Louis. He is in charge of overseeing the day-to-day operations of the Clayton luxury hotel.
A native of Hawaii and a veteran hotelier with more than 30 years of experience, Chang comes to The Ritz-Carlton, St. Louis after serving the past four years as general manager for
The Ritz-Carlton Club and Residences, Kapalua Bay on the island of Maui. Prior to opening that resort, Chang was the general manager of the Hotel Hana-Maui – recognized by Travel + Leisure as one of the top five hotels in Hawaii – from 2001 to 2008. His previous experience also includes serving as hotel manager of the Kauai Marriott Resort & Beach Club, a four-diamond mixed-use property, and serving as general manager of the Hanalei Bay Resort, which included directing the restoration of the resort following Hurricane Iniki in 1992.
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“I’ve been privileged to oversee some great resort properties,” Chang said. “When I was presented the opportunity to become general manager of a business hotel that attracts a wider and more varied audience, especially a property as iconic as The Ritz-Carlton, St. Louis, I jumped at it without hesitation. We have a great staff here and I’m looking forward to working with our hospitality and meeting professionals in exceeding our guests’ expectations.”
About The Ritz-Carlton, St. Louis
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The Ritz-Carlton, St. Louis is a four-star, four-diamond hotel with 300 guest rooms and suites and 30,000 square feet of meeting space, located in the heart of Clayton, Mo., at 100 Carondelet Plaza. The property also features The Restaurant, serving breakfast, lunch and Sunday brunch, and The Grill, the hotel’s four-diamond signature restaurant. For more information, visit ritzcarlton.com/stlouis The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)