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Community Corner

Comcast Business Services Expands Voice Portfolio in New Hampshire with Business VoiceEdge

Comcast Corporation today announced Comcast Business VoiceEdge™, a cloud-based voice and unified communications solution. Fully managed over Comcast’s network, Business VoiceEdge eliminates the need for expensive on-site equipment such as PBX and key systems, provides a predictable monthly cost, as well as a high service quality and customer experience.

Additionally, Business VoiceEdge delivers a common user experience, high definition (HD)-quality voice service, and a full suite of unified communications features that help today’s multi-site organizations and mobile workforce communicate more efficiently. Business VoiceEdge is now available throughout the Nashua area, with a nationwide rollout targeted for the end of 2012.

With Business VoiceEdge, Comcast provides customers an affordable solution with unlimited nationwide calling, state-of-the-art Polycom phones at no additional charge, HD audio and advanced unified communications and mobility features, including:

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- Be Anywhere: Lets workers live the one number lifestyle by integrating their work line with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.

- Voicemail-to-email: Voice messages conveniently reach “anytime, anywhere” workers when away from the office or working remotely by sending a copy of the voicemail to their email.

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- Telephony Toolbar: A downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer, and Mozilla Firefox.

- Business Voice Continuity: Redirect calls to back-up numbers if there is a power outage or other on-site issues to keep business operating.

- Multi-Location Simplicity and Commonality: On-net calling between sites using extensions, unified calling experience, add new locations quickly, and share call handling (receptionist, hunt groups and auto attendants) across offices.

More information on Business VoiceEdge and Comcast’s full suite of voice and unified communications offerings can be found here: www.business.comcast.com/VoiceEdge.

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