Community Update

If you are thinking about bringing your car there keep one thing in mind. Their so called A mechanic refuses to check brakes properly. Yup. You read correctly. He doesn't think it's necessary to even pull the wheels off. Not to mention it's mandatory for them to fill out a completed brake inspection report per Midas corporate. Something else he refuses to do. So they are more than likely falsifying documents. He thinks it's nonsense and a waste of time. Here lies just a few problems. Unless the rotors are very badly rusted and fail the visual inspection, they should be measured to see if they need replacement. So they skip this step and sell you new rotors whether they're needed or not. Now there's the calipers. They can't be checked with the wheels on. So halfway through the job if you need calipers you now get a call and your $300.00 brake job has more than doubled. Something you should have been told if they did a proper inspection. Lets not forget you can't check the thickness of the pads with the wheels on either. Now. What if your car has drum brakes? You can't take off the drum to see the shoes if you don't remove the wheels. So you may ask, how does this "A Tech" check your shoes? He looks through the little adjustment hole in the back that reveals about one inch of the shoes. What about the rest? How about the wheel cylinders? They could be leaking, frozen or there could be a broken spring. Now last but not least he refuses to road test your car afterwards. So you get to be the crash test dummy.
How is he allowed to get away with this you may ask. Because the owner let's him. How can that be? Because the owner know literally nothing about cars. Why it isn't a state law that you have to have a minimum of automotive knowledge to open a repair shop is something that has baffled a lot of us for years. So his mechanic lies and tells him his way is o.k. He doesn't know any better so it's allowed. In the meantime his customers are being sold unnecessary parts and overcharged for labor. You are also being placed in danger because of a half assed mechanic doing half assed work that doesn't road test it before they give it back to you.
How do I know all this? I worked there as a service advisor. I was a tech for 30 years. 20 of those as a A.S.E. certified master tech. There were daily arguments over this and other issues. Every time a car left I got anxious because of what I knew was going on. Do your self a favor and go else where. And make sure they pull your wheels to inspect your brakes.
Questions? Johncee0258@gmail.com