Atlantic City Electric Increasing Reliability Through Upgrades

Over the last five years, power outage frequency has been reduced by 22 percent for Atlantic City Electric customers as a result of the electric company’s ongoing efforts to modernize the local energy grid, officials announced. Customers battling outages had their power restored at a 17 percent faster rate, according to the electric company.

“Delivering improved service reliability year-over-year is a direct result of every one of our employees keeping our customers front and center in everything we do,” Pepco Holdings Senior Vice President and COO Tyler Anthony said. “Whether it’s their home, their business, or their car, our customers are more connected than ever to the local energy grid, which is why we are making sustained investments to make the grid more reliable and resilient and meet their evolving energy needs.”

Investments have been made to the grid in every region of South Jersey that has resulted in enhanced reliability for customers, according to the electric company. Those investments include specialized equipment that can automatically restore service more quickly or isolate damage.

Work to improve service reliability also includes inspecting existing infrastructure, trimming trees that could potentially impact the system, building new substations, building new underground equipment, strengthening transmission and distribution lines, and installing stronger, tree-resistant aerial cable.

The funding for these upgrades comes from the delivery charges on customer bills. Delivery charges are reviewed and set by the New Jersey Board of Public Utilities through a transparent regulatory rate review process.

Atlantic City Electric also continues to share best practices for managing the local energy grid and responding to outages with its Exelon sister companies, BGE, ComEd, Delmarva Power, PECO and Pepco, many of which posted record reliability performances in 2018.

Readers are encouraged to visit The Source, Atlantic City Electric’s online newsroom. For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.