Union County company honored by Konica Minolta for the 10th consecutive year

Konica Minolta Business Solutions U.S.A., Inc. announces that Document Solutions of Kenilworth, New Jersey will be honored with the 2016 Pro-Tech Service Award, a prestigious honor recognizing specific Konica Minolta dealerships that demonstrates exemplary customer support and satisfaction.

A Pro-Tech Service Award winner for the 10th consecutive year, Document Solutions, headed by Kevin Roth and Kevin O’Connor, is an office equipment and information technology company dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain Konica Minolta’s Pro-Tech standard, each element of the Kenilworth-based operation was evaluated and measured in five key categories: Management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, Solutions Support Division, Konica Minolta Business Solutions U.S.A. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”

“Once again, we're humbled and ecstatic at the same time," says Document Solutions CEO Kevin Roth. "It's an extreme honor that Konica Minolta recognizes Document Solutions from the hundreds of nationwide dealerships. We’ve always strived to offer a complete suite of both information technology and service equipment and this award just solidifies the notion that Document Solutions is committed to our loyal customers for the long haul."

Stressing that the prestigious honor isn’t just another sales or marketing award, Kevin O’Connor, vice president of sales at Document Solutions added, “We understand that our customers don’t just care about how much we know copiers and system networks. What they really understand is how much we genuinely care about them and their endeavors. Knowing this, we strive to create family instead of just customers. Customers may come and go, but family is forever.”

Document Solutions has been at the forefront of office and information technology for two decades. Our goal, as evidenced through our many prestigious community and professional accolades, has been to simplify business through an award-winning service department who not only delivers first-class support and responsiveness but provide a deep understanding of everyday business goals.

Offering peace of mind, Document Solutions has implemented cutting-edge office equipment and IT services to both sole proprietorships and multi-site internationals, ensuring them that our senior level technicians will keep their digital infrastructure running, data secure and their business moving forward. Remember with Document Solutions, business life is … simplified. Follow Document Solutions on Facebook, Twitter, LinkedIn and YouTube.