Collex Collision Experts Receives Award for Excellence in Customer Service and Satisfaction

Named 2012 AutocheX Premier Achiever for

Excellence in Customer Service and Satisfaction 

Shrewsbury, NJ; May 2013

Your friendly neighborhood shop, well… WE DID IT AGAIN!!

Collex Collision Experts has been recognized as a winner of the 2012 AutocheX Premier Achiever for outstanding customer service and satisfaction.

“For the 11th year in a row, we are delighted to sponsor the Premier Achiever Awards and to recognize the tremendous accomplishments of Collex Collision Experts and all the 2012 winners,” said Jim O’Leary, Vice President of Mitchell Repair Solutions. “The high satisfaction scores of these elite collision repair facilities in North America clearly demonstrate their ongoing commitment to their customers, and set the bar very high for customer experience management in our industry.”

The class of 2012 Premier Achievers includes top-performing collision repair facilities of all sizes, from small, family-run businesses to large consolidators, and represents 41 states across the U.S, as well as British Columbia, Canada. In an industry of nearly 50,000 shops in North America, Collex Collision Experts is one of only 400 Premier Achiever Award winners in 2012 — placing the shop in highly exclusive company.

Truth be told, we love the recognition and accomplishment.  However, that doesn't change our focus.  And that focus is on you, our customer.  As a team, as a culture, we work hard everyday in a challenging industry to make sure that you and your car are well taken care of. 

If you haven’t seen our tagline, that’s okay, because we certainly have.  It is our guiding mission and something we are proud and happy to continue to provide — Collex: a comfortable solution to an uncomfortable situation. 

Collex Collision Experts has been providing auto body repair services to Shrewsubry/Red Bank area customers since 1977. We have a 12,000 square foot facility and are capable of auto body repair on all makes and models of cars and SUV’s. Collex’s people, processes and technology is what sets us apart from everyone else.  All these efforts insure we continue to improve our already outstanding customer service and auto body repair quality.   You can find out more about us at www.autobodyexperts.com. 

www.autobodyexperts.com   

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AutocheX, Mitchell International’s customer experience management group, is a leading provider of customer satisfaction measurement and customer experience management solutions to the collision repair industry. AutocheX and the participating insurance companies present the Premier Achiever Awards each year as a way of honoring collision repair facilities that have proven their devotion to quality, service, and customer satisfaction.