Business & Tech
Toys R Us Cancels Orders After Coupon Glitch
Parents were disappointed to learn their orders were cancelled after the glitch allowed customers to 'stack' coupons and get 60% off.
WAYNE, NJ — Shoppers were upset to learn that their online Toys R Us orders were cancelled after an online glitch allowed customers to get more than half off their orders.
The glitch allowed customers to "stack" three coupon codes for a total discount of 60 percent off their order.
The Wayne-based Toys R Us learned of the glitch and cancelled orders placed using the glitch.
Find out what's happening in Waynefor free with the latest updates from Patch.
Rachel Booth said she felt like Toys R Us needed to honor what the glitch allowed customers to do, according to, WPRI reported.
"I feel like they need to honor what the glitch was... it's not our fault it's a glitch," Booth said in the report.
Find out what's happening in Waynefor free with the latest updates from Patch.
Toys R Us issued a statement on the glitch on Twitter.
"Yesterday several promo codes intended only for our credit cardholders were improperly shared online & went viral. It resulted in an overall deal that was simply too good to be true. Orders that shouldn't have qualified have been cancelled."
People expressed their happiness, and displeasure, with Toys R Us on Twitter.
JIG!!! Get 50% off any game at Toys R Us! Use codeCS15, CS20, and CS25 at checkout! Must use all three! (Via @LordBalvin) https://t.co/BNT26yxFZv pic.twitter.com/sI2D7O6CRZ
— Fat Kid Deals (@FatKidDeals) November 19, 2017
Just woke up @ToysRUs cancelled all my orders smh
— Russell Almeida (@talme002) November 19, 2017
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