Here’s Why You Should Consider Switching Propane Providers

Homeowners aren’t always experts when it comes to buying propane for their homes. However, it’s incredibly important for anyone with a propane tank on their property to understand the process and ask the right questions — especially when it comes to choosing the right propane provider.

When you know what questions to ask your prospective propane provider, you’ll be able to make an informed decision and get some peace of mind knowing your fuel will be delivered safely. Here are six questions every homeowner should ask before choosing a propane provider.

1. Do They Do A Safety Inspection?

Propane must be handled and stored carefully. Large quantities can be flammable and unsafe to breathe, so homeowners need to be sure their tank is secure. Having their propane tank regularly inspected gives homeowners confidence in their system and its safety. The ideal propane provider should offer this service regularly.

Not every provider will inspect your system before delivering the gas — and others charge an extra fee for the initial inspection and every subsequent one. Tankfarm Propane, a premier propane distribution company, never charges for safety inspections. After you contact the company about its services, Tankfarm will send one of their authorized technicians to inspect your tank. The technician will either confirm you passed your inspection or recommend swapping out your current propane tank. Once your tank is approved and ready, a representative will install and activate your free tank monitor.

2. What’s Included In The Contract?

The services included in your contract with a propane provider can vary. The most common services include:

• Delivery and fill up
• Emergency service and repair
• Appliance installation
• Buying or renting propane equipment

Some of these services may be included in your monthly fee, while others may come at an additional cost. You and your propane provider should be on the same page as to what is — and what is not — included in the contract. Tankfarm does not charge customers extra delivery, hazmat or tank fees. The price advertised is the price you pay.

Homeowners should also be aware of the length of their contract. Certain propane providers will only offer long-term contracts to lock their customers in. Unfortunately, if a customer is unsatisfied with the provider’s services, they'll be stuck with that contract until it’s over. Tankfarm is so confident in its services and customers’ satisfaction that they don’t mandate long-term contracts. Customers can sign a month-to-month contract and are free to disconnect services at any time.

Just as with any contract, the details are in the fine print. There may be hidden services and fees, and customers may receive a bill higher than they estimated because they didn’t realize they’re paying extra for certain necessary services.

Have an attorney look over your contract for you, so you understand what you’re agreeing to. They will be able to point out where these hidden fees are written into the contract and explain exactly what they are.

Tankfarm is upfront and transparent about its fees. From the beginning of the partnership, customers always know what they are paying for each month.

3. What Are Their Delivery Options?

Most propane providers give two different delivery options:

• Automatic delivery: Also called the “always full” option, automatic delivery is when a supplier schedules routine deliveries based on your estimated propane usage. They will then come to your home and fill up your tank on that schedule.
• As-needed delivery: The homeowner will call the propane provider themselves and schedule delivery as needed. The responsibility is on the homeowner to regularly check their tank and schedule the delivery with the provider.

When a homeowner partners with Tankfarm, their tank is equipped with a free monitor, so it’s always clear how much propane is available and when it is time for a refill. Both the homeowner and Tankfarm agents have access to these readings and can see the capacity of the tank at any time. When propane is running low, a delivery partner will automatically come to the home and refill the tank.

Not only are Tankfarm’s delivery partners flexible and reliable, they also meet rigorous standards for safety, quality and financial stability. They’re trained to handle the propane carefully, so it doesn’t interfere with any other aspect of the home. Customers never have to worry about accidents or spills when Tankfarm is delivering their propane.

4. What Are Their Certifications?

All propane providers and their employees need to be certified by the National Propane Gas Association to perform their services. Additionally, every provider needs to be registered with the state department to be permitted to sell and deliver propane. While these requirements vary depending on location, every company needs to be registered. Providers should also be insured in their state of operation, in case of any incidents.

Before signing a contract, make sure the company you’re working with has all of their certifications and registrations, and that they are up to date. Tankfarm guarantees all of its representatives have the proper certifications to serve you.

5. Are They A Modernized Company?

Tankfarm’s propane tank monitor gives homeowners the ability to see their propane tank levels from their mobile phone. The app also allows users to see their monthly usage and what the current price of propane is. Many providers have not embraced this technology yet, requiring people to physically check their propane tank's capacity. Working with a company that embraces modern technology and innovation means you are getting the highest-quality service from a forward-thinking organization.

6. How Transparent Is The Provider?

Propane is a volatile commodity, meaning prices fluctuate regularly. Upfront, your propane provider should be honest about the raw cost of propane and how it could change. If there is a major increase in price, your provider should be transparent about this information so you know what to expect on your next payment. Tankfarm never wants its customers to feel like they’re in the dark. Before every filling, they’ll provide customers with the latest propane prices so they know what to expect when it comes to cost.

Why Tankfarm Is The Best Choice For Propane

If you’re interested in buying propane from a company that’s simple, transparent and fair, look no further than Tankfarm Propane. In addition to its lower prices, high safety standards and simple process, the innovative propane company is also fighting climate change, one tank at a time. By using wireless tank monitors, Tankfarm helps its customers gain insights into their propane consumption and use less propane, reducing the impact of carbon-based home heating fuels on the environment. Interested in learning more? Click here to schedule a call with a Tankfarm advisor now or contact Tankfarm now. Mention promo code PATCH50 when speaking with a Tankfarm rep to be eligible to receive a $50 Visa gift card.

Learn more about why you should make the switch to Tankfarm, a better propane company, today!