Help Wanted: Administrator, Counselor Positions Open

Several organizations around the region are hiring this week. Patch takes a look at some of those openings. For more jobs, check our Career Builder listing.

IT Administrator, All About Kids, Plainivew

Duties

• Monitor Servers
• Software Installations
• Desktop Support
• Database programming
• Respond to internal user requests and issues
• Diagnose and troubleshoot network issues (ex. e-mail, database, network connectivity)
• Communicate with software and telecommunication vendors to resolve problems and create customized reports and data fields
• Maintain all in house servers and work stations
• Create and maintain network documentation
• Travel to other offices/locations if needed

Patient Ambassador, AdvantageCare, Flushing

Duties:

• Welcomes new ACP members to the medical office
• Assists patients with any questions and/or concerns in all areas including (but not limited to) health plan enrollment, medical claims, benefit interpretation / verification, referrals/authorizations for medical care, follow up appointments, prescriptions, etc.
• Gathers information obtained from member encounters for analysis; continually reviewing available data to determine how to better service patients
• Identifies areas of improvement and implements finding in accordance with the Office Manager and Regional Practice Administrator
• Shares feedback and best practices with clinical staff and other Patient Ambassadors, to ensure an ideal and consistent experience across all of ACPs medical centers
• Presents at meetings on results on patient satisfaction scores
• Trains front-line staff on best practices and customer service initiatives
• Provides patients with applicable information/materials upon request and escalates issues that need follow-up
• Monitors patients in waiting room, and actively works to resolve issues and address concerns
• Problem solves on behalf of the patient and works to resolve patient flow issues
• Responsible for contacting members filling out negative surveys, Ombudsmen forms, and any letters received by disgruntled patients.
• Follows-up on patient requests, and serves as the voice of the patient
• Maintains strictest confidentiality in dealing with all patients, staff members, etc.
• Attends staff meetings or trainings as required by Regional Practice Admin

Human Resources Manager Banfi Vintners, Glen Head

Duties:

• Manage, train and mentor direct reports. 
• Manage temporary staffing for administrative and clerical personnel.
• Manage and maintains the ADP/HRIS (including Time-Off & Open Enrollment modules) that meets management information needs.
• Coordinate all benefits administration including Medical, Dental, HSA/Flexible Spending, Life Insurance, Short and Long Term Disability, FMLA, Workers’ Compensation, Unemployment, Profit Sharing/401(k) Plan.  Participate, as needed, in annual healthcare review and updating of plan structure and open enrollment.
• Collaborate with VP, HR relating to the implementation of new benefit plans and changes to existing plans and delivery of plan education to employees.
• Manage and assist in the administration of all aspects of our HR recruitment process from initial dialogue with hiring managers, recruiters, job posting sites to bringing new employees on board.
• Interview candidates for clerical and administrative positions.
• Manage and assist in the HR Onboarding process and Orientation Program for new hires.
• Maintain the work structure by working with department heads to update job descriptions for all positions.
• Coordinate management training in interviewing, hiring, terminations, promotions, performance review, and sexual harassment.
• Oversee the maintenance, electronic filing and communication of records required by state and federal law or local governing bodies, or other departments in the organization.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies and procedures are in compliance.
• Consults with Legal and CFO as needed.
• Manage intern program for local high school students.
• Organize/manage Annual Health Fair & Take Your Child to Work Day
• Work with hospitality team in organizing and coordinating HR corporate events, i.e. annual holiday party, retirement dinners, employee occasion receptions, annual picnic.

Youth Support Counselor, MercyFirst, Syosset

Duties: 

• Supervises clients
• Provides a safe and secure environment and applies Agency approved methods of behavior modification, including the behavior modification system, the point system, verbal de-escalation techniques and physical intervention
• Shifts/sites assigned vary and change according to Agency needs