24/7 Crisis Center Opens In Brooklyn

BROOKLYN, NY— A new 24-hour crisis stabilization center opened in East New York on Tuesday, offering immediate care for people experiencing mental health or substance use emergencies and diverting patients from overcrowded emergency rooms.

The facility, operated by Services for the UnderServed in partnership with the New York State Office of Mental Health and the Office of Addiction Services and Supports, provides short-term treatment for up to 24 hours, along with referrals to ongoing care.

Located at 2862 Fulton St., the center received $1.2 million in startup funding and $4.5 million in operating support over five years.

It becomes the sixth state-funded crisis stabilization center to receive a license.

Staffed by clinicians, nurses and peer specialists, the center accepts walk-ins and provides immediate stabilization, therapeutic support and discharge planning aimed at connecting patients to longer-term services.

The center operates as a voluntary, community-based alternative to hospital emergency departments, coordinating with mobile crisis teams, law enforcement and local providers.

The opening expands New York’s network of crisis stabilization programs, which include both supportive and intensive models across the state. Officials say the approach is intended to reduce unnecessary hospital visits while improving access to timely mental health care.

New Yorkers in crisis can also call or text 988 to reach trained counselors through the Suicide and Crisis Lifeline, available 24 hours a day.