Governor's Ball Day 3 Cancelled

Day 3 of Governor's Ball 2016 has been cancelled due to severe weather and a high likelihood of lightning in the area.

Kanye West was meant to headline Day 3 of the annual music festival held on Randalls Island Park, a performance many will be sore to miss. Other big names performing on Day 3 included Cold War Kids, Death Cab for Cutie and Eagles of Death Metal.

The festival offered the following information for refunds:

All customers who purchased a Sunday ticket and Sunday transportation ticket through the Gov Ball ticketing page will receive a refund (including fees and shipping, if applicable) directly to the account used to purchase. All customers who purchased a 3-Day Pass and 3-Day Transportation pass directly through the Gov Ball Ticketing page will receive a partial/pro-rated refund (including fees and shipping, if applicable) directly to the account used to purchase.

At this time we expect all refunds to be processed within 21 days. All partial refunds will be based on the ticket price at which the ticket was purchased.

If the original card used for purchase has expired or been updated, the refund should still be processed through the account used to purchase. No additional action is needed by the original purchaser. If your credit card used for purchase has been canceled or is now expired, the bank or credit card company will normally reroute the credit amount issued to the current account or card for use. Please do not send any credit card or account information via email to info@govball.com

Only primary ticket purchasers will receive a refund. We apologize for any inconvenience, but if you did not purchase your ticket directly through the official Gov Ball website, we can not handle refund requests. Please contact the person / party you purchased your ticket through if you did not purchase your ticket directly through the official Gov Ball Ticketing site.

This process takes time and all parties involved are working incredibly hard to expedite the process to ensure everyone that is entitled to a refund receives it as quickly as possible.

Stay tuned for more information, and please bear with us. We are just as devastated as you.